Terms of Use

These Terms of Use were last updated on 2026-07-02.

Introduction

These Terms of Use apply to the Air Conditioning Robina website (airconditioningrobina.com.au). Air Conditioning Robina operates under a fully licensed, insured and ARC-certified business, holding Lic #83326 and ARC #L160535. We comply with the Australian Consumer Law (ACL) and Queensland fair trading legislation.

By using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use the site.

Use of This Website

  • You may browse this website for personal, non-commercial purposes.
  • You may not scrape, copy or republish this website's content without written permission.
  • You may not attempt to compromise the security or functionality of this website.
  • You may not use the contact form for spam, harassment or unlawful purposes.

Intellectual Property

The website content, layout, images and brand identity are owned by the operator. The Lic #83326 and ARC #L160535 licence details, the business name and trade marks are the property of the operator. You may not reproduce, modify or redistribute this content without written permission. Third-party content, such as air conditioner manufacturer logos referenced in service, type and brand descriptions, remains the property of the respective owner.

Accuracy of Information

We take reasonable care to ensure the information on this website is accurate at the time of publication. Service descriptions, pricing references and turnaround times are indicative only; actual quotes are provided in writing before any work begins. We may update this website without notice. This website does not constitute personalised air conditioning advice. If you have a specific air conditioning concern, call us on (07) 5661 9514.

No DIY Advice

The information on this website is general in nature and is not intended as DIY air conditioning instruction. Air conditioning work is regulated in Queensland: handling refrigerant requires ARC certification, and the electrical connection of an air conditioner must be performed by a licensed electrician in accordance with the AS/NZS 3000 Wiring Rules. Attempting to install, gas up or repair an air conditioner yourself can cause property damage, refrigerant exposure, fire or electric shock risk, voided manufacturer warranties, or a breach of compliance obligations.

If you have an air conditioning issue, call Air Conditioning Robina on (07) 5661 9514. We will assess the issue and provide clear, fixed pricing before any work begins.

Third-Party Links and Services

This website may link to third-party websites, such as air conditioner manufacturer brand pages, council or government sites for compliance information, or industry regulators. We do not control third-party websites and are not responsible for their content, accuracy or privacy practices. Following a third-party link is at your own risk. We do not offer or embed any finance, credit or buy-now-pay-later product; we do not lend or assess credit.

Workmanship Guarantee References

We back our workmanship with a guarantee on work performed by our licensed, ARC-certified team. Full details of what the workmanship guarantee covers, and what it does not cover, are set out on the relevant service pages and confirmed in writing on your quote. The terms confirmed at the time of quotation govern any guarantee claim.

Australian Consumer Law

Nothing in these Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability for breach of any guarantee that cannot be excluded is limited to the supply of the services again or payment of the cost of having the services supplied again.

Limitation of Liability

To the extent permitted by law, we are not liable for:

  • Indirect, incidental or consequential losses arising from use of this website
  • Loss caused by inaccurate or out-of-date information on this website, which is general guidance rather than personalised advice
  • Loss caused by third-party websites or services linked from this website
  • Loss caused by your failure to call us and obtain a quote before acting on information from this website

This clause does not affect our obligations under any consumer guarantee that cannot lawfully be excluded.

Contact Form Submissions

By submitting the contact form, you confirm that the information you provide is accurate and that you are authorised to provide it. We use the information solely to respond to your enquiry, in accordance with our Privacy Policy. We do not on-sell contact details to third parties.

Governing Law

These Terms of Use are governed by the laws of Queensland. Any dispute arising from these terms or from use of this website is subject to the exclusive jurisdiction of the courts of Queensland.

Changes to These Terms

We may update these Terms of Use at any time. Updates will be reflected on this page with a new "last updated" date. Continued use of this website after an update constitutes acceptance of the updated terms.

How to Contact Us

  • Business: Air Conditioning Robina
  • Operating under: a fully licensed, insured and ARC-certified business, Lic #83326, ARC #L160535
  • Phone: (07) 5661 9514
  • Website: airconditioningrobina.com.au

If you have a question about these Terms of Use, please contact us.

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